At Pareshy, we want you to be happy with your purchase. We carefully inspect our products before dispatch to ensure that you receive your order in the best possible condition.
Please read our Refund & Exchange Policy carefully before placing your order. By purchasing from Pareshy, you agree to the terms outlined below.
We accept exchange requests for eligible products if you receive an item that is defective, damaged, incorrect, or does not match the product ordered.
To request an exchange, you must contact us within 7 days of receiving your order.
Items requested for exchange must be returned in their original condition, unused, unworn, unwashed, and with all original tags, labels, and packaging intact.
If you receive a product that is damaged or has a manufacturing defect, please contact our customer support team as soon as possible.
Please provide clear photographs or videos of the damaged or defective item along with your order details. Our team will review your request and, if the issue is confirmed, we may offer a replacement or another appropriate solution.
If you receive a product that is different from the item you ordered, please contact us within 7 days of delivery.
After verifying the issue, we will arrange an exchange for the correct product, subject to availability.
We generally do not accept exchanges or refunds for products simply because you have changed your mind, selected the wrong design, or no longer wish to keep the item.
Please carefully review the product details, size information, color, design, and other specifications before placing your order.
For stitched products, customers are responsible for selecting the correct size and providing accurate measurements where required.
We cannot accept exchanges or refunds for incorrect size selection or customer-provided measurements unless the product received is defective, damaged, or different from the order placed.
Unstitched fabrics must be returned in their original condition to qualify for an eligible exchange.
Once fabric has been cut, altered, washed, stitched, embroidered, or otherwise modified by the customer, it will not be eligible for exchange or refund.
The following items are generally not eligible for exchange or refund:
Refunds are only available in cases where Pareshy is unable to provide a suitable replacement for an eligible damaged, defective, or incorrect product.
Once your returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund request.
If your refund is approved, the refund will be processed using the applicable payment method or another mutually agreed method, subject to the processing time of the relevant payment provider.
Original delivery charges are generally non-refundable unless the return or exchange is the result of an error made by Pareshy or a confirmed defective or damaged product.
If an exchange is approved due to an incorrect, damaged, or defective product, Pareshy may cover the applicable return or replacement delivery costs.
To request an exchange or refund, please contact our customer support team with the following information:
Our team will review your request and provide further instructions if your order qualifies for an exchange or refund.
All returned products are subject to inspection. We reserve the right to refuse an exchange or refund if the returned product does not meet the conditions specified in this policy.
Pareshy reserves the right to update or modify this Refund & Exchange Policy at any time. Any changes will be posted on this page with the updated effective date.
If you have any questions regarding our Refund & Exchange Policy, please contact us:
Address:
Pareshy Fashion 21Km Ferozpur Road Lahore Arif Town,54300
Phone: +92 301 1150150
Email: info@pareshy.com
Effective Date: July 27, 2026
